Terms of service

⚖️ Terms & Conditions

Brand Name: Misnaya Living
Business Type: Enterprise
Last updated: 5 Oct 2025

Welcome to Misnaya Living!
By accessing or purchasing from our website (the “www.misnayaliving.com”), you agree to comply with the terms and conditions below. Please read them carefully before using our services.


🏷️ 1. General

These Terms govern your access to and use of the Misnaya Living website and all purchases made through it.
By using our Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

We reserve the right to modify, update, or replace any part of these Terms at any time without prior notice.
It is your responsibility to review this page periodically.


💳 2. Products & Pricing

  • We strive to display our products as accurately as possible, but actual colors may vary slightly due to lighting and screen differences.

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Misnaya Living reserves the right to modify product pricing or discontinue products at any time without notice.


🛍️ 3. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Once an order is placed, you will receive an acknowledgment email with your order details.

  • Orders are confirmed only upon successful payment or COD confirmation.

  • We reserve the right to cancel or refuse any order for reasons including pricing errors, stock unavailability, or suspected fraudulent activity.


🚚 4. Shipping & Delivery

  • We deliver Pan-India through trusted courier partners.

  • Shipping timelines are estimates and may vary based on location and external factors.

  • Once an order is dispatched, it cannot be cancelled.

  • Please refer to our Shipping Policy for detailed terms.


🔁 5. Returns & Refunds

  • We accept returns and exchanges as per our Refund & Return Policy.

  • Returned products must be unused, unwashed, and in original packaging with tags intact.

  • Refunds are processed within 5–7 business days after inspection.


🔒 6. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information.
Please refer to our Privacy Policy to understand how we collect, use, and safeguard your data.


🧾 7. GST & Invoicing

All products are billed with valid tax invoices under our registered GST number.
Brand Name: Misnaya Living
Business Type: Enterprise
GSTIN: 03AMZPN9275B1ZL


⚠️ 8. Intellectual Property

All text, images, graphics, product photos, and branding on this website are the property of Misnaya Living.
Reproduction, modification, or use of our materials without written permission is strictly prohibited.


📵 9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our products or website.

  • While we strive for accuracy, we make no guarantees that the site content is error-free or uninterrupted.


⚖️ 10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City, State].


📞 11. Contact Us

For questions or concerns regarding these Terms, please contact:

Brand Name: Misnaya Living
Business Type: Enterprise
Email: support@misnayaliving.com
Phone / WhatsApp: +91 8699139713
Address: Global Hi Tech City Kharar SAS Nagar Mohali Punjab, 140301
GSTIN: 03AMZPN9275B1ZL


By continuing to browse or shop on Misnaya Living, you agree to these Terms & Conditions.
Thank you for trusting us to be a part of your home comfort journey.